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South Carolina Chapter of HDI
May Chapter Meeting PDF Print E-mail
Written by Administrator   
Thursday, 26 April 2012 15:13

HDI-South Carolina is hosting an EXCELLENT program in Columbia on Wednesday, May 16, so mark your calendars and RSVP to This e-mail address is being protected from spambots. You need JavaScript enabled to view it  ! 

 

The keynote topic is “Security: Why Hackers Love End Users”

This session will cover the balance of access and ease of use with security concerns. How do hackers exploit weaknesses through information gained during reconnaissance? We’ll discuss the real work risk of social engineering, poor physical security, and attacks via end users as well as IT staff. There will be demonstrations of network scanning, exploiting file shares, and password hashes showing how hackers gain access, maintain access and cover their tracks. Lastly, we look at what signs to look for that you may have been hacked and ways to educate end users to protect your corporate network.

 

Our speaker will be Chad Todd, founder and owner of Training Concepts which he began in January of 2002. Mr. Todd holds numerous technical certifications from vendors such as Microsoft and EC-Council with specializations in Active Directory, Exchange, and network security. He is also a published author of four technical books with Syngress Publishers and has written over three dozen articles for Redmond Magazine, formerly MCP Magazine. Mr. Todd is a well-known and sought after consultant in the South Carolina market for Exchange migration and security audit projects.

 

BONUS TOPIC:

Tony Tackett of BlueCross BlueShield of SC will conduct a presentation on Service Desk On-Boarding.  On-Boarding is defined as a new-hire’s first 90-120 days of employment.  It is a process that defines standard deliverables, practices, and responsibilities to help assimilate new-hires to your service desk culture, ensuring a welcoming and positive experience; preparing them for success!

Members will be eligible to win a $2,000 Training Class (courtesy of Training Concepts)!  At this meeting, you will be able to join HDI for a special discount of $10. 

 

DATE: Wednesday, May 16th, 2012
TIME:  11:30 - 1:30 (Lunch will be served)
Location: IT-oLogy, 1301 Gervais St, Columbia, SC 29201 (in the "Forum")
* Parking will be validated (COURTESY OF VC3)
Please RSVP to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 
South Carolina HDI Analyst of the Year PDF Print E-mail
Written by Administrator   
Wednesday, 25 January 2012 14:00

Congratulations to our South Carolina HDI Analyst of the Year, Tomas Perez!

Tomas works at BlueCross BlueShield of South Carolina where he serves as a Technical Lead for their service desk. Tomas will go on to compete for the Southeast Analyst of the Year.

Tomas Perez

Last Updated on Wednesday, 25 January 2012 14:27
 
South Carolina Chapter of HDI PDF Print E-mail
Written by Administrator   
Wednesday, 30 June 2010 17:50

Welcome to the South Carolina Chapter of HDI!

We are a non-profit organization designed to facilitate the sharing of information among customer support organizations. The South Carolina Chapter of HDI provides its members the opportunity to enhance personal growth, share "best practices“, and discuss staffing and training methods through our monthly chapter meetings.

Our mission is to facilitate the sharing of information and peer-to-peer networking opportunities, and to promote support professional growth of the Help Desk industry.

Last Updated on Monday, 16 August 2010 13:59
 

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